Thailand Launches Points-Based 'Report Card' System to Police Ride-Hailing Apps

Since October 1, 2026, Thailand’s Transport Ministry has run a standing scoring system for app-based ride-hailing platforms, part of a wider push to enforce existing rules that drivers hold a public driving licence and that vehicles are properly registered. Each of the eight approved platforms — Grab, Bolt, inDrive, TADA, Maxim, LINE MAN, Lalamove and FINGOGO — starts each quarter with 100 points and loses points whenever it dispatches a job to an unlicensed driver or an unregistered vehicle. A platform that drops more than 40% of its points gets an official warning; falling further triggers a suspension of its certification, starting at three days and escalating to seven, 15 and then 30 days for repeated problems, with outright revocation possible for breaches judged to harm the public interest. Scores reset every three months.

For anyone who relies on Grab, Bolt or similar apps to get around Thailand, this is a standing enforcement mechanism rather than a one-off crackdown: it is the Transport Ministry’s ongoing method for keeping pressure on platforms to only use licensed drivers, and a platform could in principle lose its certification for a period if it racks up too many violations. Unapproved apps outside this eight-platform scheme are not yet covered, though the Department of Land Transport has said it is working on bringing them in under similar rules.